Job Description
Job title: Quality Assurance Analyst
Location: Hartford, Connecticut
Duration: 6 months
Description:
Bilingual Spanish Testing Requirement
This assignment has a substantial Spanish-language testing component.
Candidates should demonstrate professional working proficiency in both English and Spanish, including the ability to:
- Read and comprehend complex Spanish-language application content.
- Validate Spanish translations against approved English-language requirements and source content.
- Test Spanish-language screens, fields, labels, instructions, error messages, alerts, and other user-facing functionality.
- Validate Spanish correspondence, notices, forms, and other resident communications.
- Identify incorrect, incomplete, inconsistent, misleading, or contextually inappropriate Spanish-language content.
- Validate that Spanish and English application experiences provide consistent business functionality and outcomes.
- Develop and execute test cases specifically covering Spanish-language functionality.
- Document Spanish-language defects clearly for business and technical teams.
- Communicate identified discrepancies to English-speaking project stakeholders.
- Perform regression testing of Spanish-language functionality following application changes.
Candidates should be prepared to demonstrate the level of Spanish-language proficiency necessary to perform these job-related testing responsibilities.
Preferred Industry Experience
Strong preference will be given to candidates with experience supporting one or more of the following:
- Connecticut DSS or other State Government agencies
- Human Services (HHS)
- Medicaid
- Medicare
- Medicaid Eligibility
- Eligibility and Benefits Management Systems
- Integrated Eligibility Systems (IES)
- SNAP
- TANF
- Child Care Programs
- Healthcare Exchange implementations
- Money Follows the Person (MFP)
- Medicaid Waiver Programs
- Long-Term Services and Supports (LTSS)
- Public Sector modernization initiatives
- Policy-driven enterprise applications
Candidates with experience interpreting State and Federal policies, eligibility rules, and healthcare terminology will be highly valued.
Required Qualifications
- Five (5) or more years of Quality Assurance experience testing large enterprise applications
- Strong hands-on manual testing experience
- Experience with test automation and automated testing frameworks
- Professional working proficiency in English and Spanish sufficient to perform Spanish-language application and content validation
- Experience working throughout the Software Development Life Cycle (SDLC)
- Strong understanding of Quality Assurance methodologies, testing processes, and best practices
- Excellent analytical, troubleshooting, and problem-solving skills
- Strong written and verbal communication skills
- Experience working directly with business stakeholders and technical teams
- Ability to interpret business requirements and convert them into detailed test scenarios and test cases
- Experience working within Agile/Scrum development environments
- Experience using Jira for defect tracking and Agile project management
- Strong attention to detail, particularly when comparing English and Spanish application content
Technical Qualifications
Candidates should possess experience with many of the following technologies:
- Selenium
- TestNG
- Java
- Salesforce application testing
- REST API Testing
- SOAP Web Services
- Postman
- SQL for backend data validation
- Mobile Application Testing
- Progressive Web Applications (PWA)
- JSON/XML validation
- Git
- Continuous Integration/Continuous Deployment (CI/CD) concepts
Strong understanding of:
- API and Web Service Testing
- Test Automation Frameworks
- Defect Lifecycle Management
- Requirements Traceability Matrix (RTM)
- Test Planning
- Test Strategy
- Test Estimation
Testing Experience
Candidates should have hands-on experience performing:
- Manual Testing
- Automation Testing
- Functional Testing
- Regression Testing
- Smoke Testing
- Integration Testing
- System Integration Testing (SIT)
- End-to-End Testing
- User Acceptance Testing (UAT)
- API Testing
- Backend Data Validation
- Cross-browser Testing
- Mobile Testing
- Salesforce Testing
- Defect Verification and Retesting
- Multilingual or localized application testing, preferably involving Spanish-language content
Key Responsibilities
- Perform hands-on manual and automated testing across multiple enterprise applications.
- Perform dedicated testing and validation of Spanish-language application functionality and resident-facing content.
- Compare Spanish-language functionality and content against approved English requirements and expected business outcomes.
- Validate Spanish screens, correspondence, notices, messages, forms, labels, instructions, and application workflows.
- Develop comprehensive test scenarios, test cases, and automated test scripts based on business and technical requirements.
- Develop test scenarios specifically addressing Spanish-language functionality and content.
- Review business requirements, user stories, functional specifications, technical documentation, and design documents to identify testing needs.
- Participate in requirements walkthroughs, sprint planning, backlog refinement, release planning, and design review sessions.
- Estimate testing effort and provide input into overall project planning and release schedules.
- Execute functional, regression, integration, system, API, and end-to-end testing activities.
- Develop, maintain, and execute automated test scripts using approved automation frameworks.
- Validate interfaces and integrations between enterprise applications and external systems.
- Perform backend database validation using SQL queries.
- Execute API and web service testing using industry-standard tools.
- Document test execution results and communicate testing progress to project leadership.
- Identify, document, prioritize, and manage software defects through resolution.
- Clearly document defects involving Spanish-language content or functionality so they can be understood and resolved by business and technical teams.
- Participate in defect triage meetings and validate software fixes.
- Ensure complete traceability between business requirements, test cases, and executed tests through the Requirements Traceability Matrix (RTM).
- Collaborate closely with developers, business analysts, architects, project managers, vendors, and State business stakeholders.
- Support production implementations by performing release validation and post-production verification.
- Assist in continuously improving QA standards, automation frameworks, testing processes, and quality best practices.
Preferred Experience
Candidates with experience in one or more of the following will receive strong consideration:
- Spanish-language or multilingual software testing
- Localization testing
- Connecticut Department of Social Services (DSS)
- State Government modernization initiatives
- Integrated Eligibility Systems
- Healthcare payer systems
- Salesforce implementations
- Human Services applications
- Enterprise Case Management systems
- Federal compliance initiatives
- Healthcare eligibility systems
Desired Business Knowledge
Candidates with knowledge or experience in the following areas are highly preferred:
- Medicaid programs and policies
- Medicare programs
- Money Follows the Person (MFP)
- Eligibility determination processes
- Healthcare terminology
- Human Services operations
- Federal and State compliance requirements
- Benefits administration systems
- Policy-driven business rules
- Regulatory compliance testing
Soft Skills
The successful candidate will demonstrate:
- Excellent verbal and written communication skills
- Strong attention to detail
- Exceptional analytical and critical-thinking abilities
- Ability to work independently and within cross-functional teams
- Strong organizational and time-management skills
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to delivering high-quality software
- Strong collaboration and interpersonal skills
- Willingness to learn complex business processes and regulations
- Ability to communicate Spanish-language testing findings clearly to project stakeholders
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