Definitions:
System Center Configuration Manager, SCCM is a software management suite provided by Microsoft which allows users to manage Windows based computers. SCCM features remote control, patch management, operating system deployment, network protection and other various services.
This temporary support staff will provide 365-day support for (SCCM, OS Deployments, Imaging, Citrix, Application Packaging and troubleshooting, Software Cataloging, Service Now integration, AD, OMS, Office 365, Azure, SailPoint, processes and procedures). MTA-IT supports 30,000 computers and Laptops. These are the most critical tools for infrastructure and for MTA-IT to meet its vison of delivering cost effective, reliable and best-in-class service to our users.
MTA-IT will be utilizing these tools for the desktop and infrastructure programs, projects, support and upgrades.
RESPONSIBILITIES:
a. Back-end Infrastructure Management
b. Active Directory / SCCM Related Management
c. WSUS Administration
d. Group Policy Management
e. OSD
f. Cloud Technologies; Azure, AWS
g. VM Ware / Hyper-V
h. Troubleshooting (Server, DB, Client, etc. issues)
i. Database Management and Reporting
j. Creation and Administration of SCCM Dashboard (Power BI)
k. Assistance with Asset Inventory Licensing
l. New/Future Technologies and Enhancements (Other System Center Products, SCOM, Power Management, Cloud, etc.)
m. Server Patching
n. Desktop Patching
o. AV Support and Updates
p. Review and Test All Patches (Staging/Prod)
q. Manage third party Patch Management
r. Deployments/State Reporting
DELIVERABLES & DUE DATES:
Documents detailing:
1. Business Process Flows related to Applications, Windows OS's, Workflows.
2. End-User Engineering Requirements.
3. Test Plans for Imaging, Labs, end-user experience.
4. Test Cases/Scenarios for end-user experience
5. Action Item Logs for the daily tasks and project milestones.
6. Daily, Weekly, Monthly Status Reports.
QUALIFICATIONS EXPERIENCE & EDUCATION:
7+ years of consulting experience designing and delivering Microsoft infrastructure solutions Strong knowledge and experience with Windows Servers, Active Directory, Messaging Architectures, Systems Management with System Center, and Window 10 or Windows 11 desktop transformations.
Windows Desktop Migration (Windows design/migrations, MDT, DDPS, MDOP, APP-V, OSD, and Application Packaging and Compatibility Assessment, Office Suite Migrations)
Active Directory and PowerShell Scripting
Intune
AVD, Nerdio
System Center Suite SCCM
Experience in engineering or architecture role on End User and Collaboration Technology including Microsoft Windows, SCCM, Microsoft Exchange, Microsoft Sharepoint, and MS TEAMS, Power BI.
Knowledge of Desktop and Application Virtualization technologies such as VMWare View Workstation, and VMware ThinApp
Experience with endpoint encryption software, such as Bitlocker and CrowdStrike
Experience with 3rd party migration tools such as QMM (Quest/Dell Migration Manager)
Strong understanding of network protocols/services and network infrastructures
Detailed understanding of, and experience with, ITIL processes
Excellent oral, written, presentation, and communication skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Proficiency with Microsoft SharePoint current version
Familiarity with Microsoft Project current version
Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
Strong analytical and problem solving skills
Ability to effectively prioritize and execute in a high-pressure environment
Ability to independently set priorities and meet deadlines in a fast-paced environment; a self-starter
Tier 3 Position - must've 7+ years of experience in an Enterprise level System Center/Cloud Architect role for an organization with multiple sites and business units.
Additional Skills and Information:
Microsoft Engineering Certifications in Windows 10, SCCM, Active Directory
Application Packaging, Patch Management, Flexera, SQL Reporting, Office 365 in the Cloud
Group Policy Management, OMS
Scripting for packaging and automation
Scripting including PowerShell for SCCM/AD, Azure, Exchange, Sharepoint, Project
System Engineering Troubleshooting
Experience leading in support of Large Enterprise Environments 10K+ Users, Desktops.
TOAD
Middleware Software (MQ Series, ETL tools, etc.)
Thanks & Regards
Srikanth Vanam
Sr Talent Acquisition Specialist
Sligo Software Solutions Inc.
srikanth.vanam@sligosoft.com
Direct: (518) 801-1476
Office: (518) 444 0459 x 127
Fax : (518) 444 0457
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